Several prestigious London restaurants, including Harrods and The Savoy Grill, are confronting potential legal challenges over their contentious cover charge practices. The dispute centres on mandatory cover charges that are not being distributed to staff members, despite recent legislative changes mandating the distribution of all service-related fees to workers.
The situation has intensified as Harrods staff, supported by the United Voices of the World union, prepare to approach the conciliation service Acas. Their grievance specifically addresses the £1 cover charge implemented across the establishment’s restaurants, which currently flows directly to company coffers rather than staff members.
Unite union’s hospitality sector lead organiser, Bryan Simpson, has signalled the organisation’s readiness to pursue legal action against establishments employing these controversial charging practices. The union is actively collaborating with the Department for Business and Trade to address potential legislative loopholes through the new employment rights bill.
The scope of this practice extends across London’s fine dining landscape. The Wolseley, situated on Piccadilly, imposes a £2.50 cover charge alongside its 15% service charge, while Richard Caring’s restaurant empire, including The Ivy and Sexy Fish, maintains a £2 per person levy. These charges compound already substantial menu prices, significantly impacting final bills.
October 2023’s legislative changes require businesses to transfer all tips, gratuities, and service charges to staff members. Violations can result in compensation orders of up to £5,000 per affected employee. The legislation explicitly encompasses all customer payments, regardless of their designation.
The hospitality sector faces mounting pressure to justify these additional charges, particularly as workers mobilise for fair compensation. This development marks a critical juncture in the ongoing dialogue between hospitality workers and management regarding equitable distribution of customer charges.
Post Disclaimer
The following content has been published by Stockmark.IT. All information utilised in the creation of this communication has been gathered from publicly available sources that we consider reliable. Nevertheless, we cannot guarantee the accuracy or completeness of this communication.
This communication is intended solely for informational purposes and should not be construed as an offer, recommendation, solicitation, inducement, or invitation by or on behalf of the Company or any affiliates to engage in any investment activities. The opinions and views expressed by the authors are their own and do not necessarily reflect those of the Company, its affiliates, or any other third party.
The services and products mentioned in this communication may not be suitable for all recipients, by continuing to read this website and its content you agree to the terms of this disclaimer.