
British businesses are falling significantly behind their global counterparts in the effective adoption of artificial intelligence tools, according to a recent study conducted by PwC. The report reveals that UK companies allocate a lower proportion of their revenue towards developing AI technologies and consequently see a diminished return on investment compared to industry leaders worldwide.
Global leaders invest an average of 5 per cent of their revenue in AI, yielding a return of 15 per cent. In contrast, British firms invest only 2 per cent of their revenue, resulting in a mere 10 per cent return. This disparity in investment and return underscores a potential stagnation in the UK’s capacity for innovation.
The analysis shows that British businesses derive only 27 per cent of their revenue from products developed within the last three years, compared to 43 per cent for their global counterparts. This can be interpreted as a clear signal of the lack of innovative products emerging from UK firms.
Moreover, the survey indicates that many businesses are struggling to modernise their IT systems and internal processes to seamlessly integrate AI. Only 27 per cent of UK companies have redesigned their workflows to accommodate AI tools rather than simply adding them to existing processes. The same proportion of businesses have updated their outdated IT systems to better suit AI applications.
According to the survey, 48 per cent of respondents identified efficiency and productivity as the key motivations for their AI initiatives, whereas only 26 per cent cited revenue generation as a priority. This reflects a common tendency among businesses to approach AI primarily as a cost-cutting measure, instead of viewing it as a potential driver of growth.
The findings place the UK at 11th out of 19 countries surveyed, trailing behind nations such as China, France, Germany, and Saudi Arabia. The United States ranks just behind the UK at 13th. Leigh Bates, the global risk AI leader at PwC UK, emphasised that these findings should serve as a wake-up call for British businesses. He articulated that companies are hindered by legacy technology and underinvestment, with many trapped between the dual objectives of cutting costs and fostering growth. The coming year will be pivotal for the UK to either emerge as a leader in AI or risk remaining in a subordinate position.
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